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Japan Airlines Business Class Review 2026 — Sky Suite III on the B787
Japan Airlines blends Japanese hospitality with a world-class hard product. We review the Sky Suite III seat, Sakura Lounge, and the JAL dining experience.
JAL business class: Japanese hospitality at its finest
Japan Airlines business class is the embodiment of omotenashi — the Japanese concept of wholehearted hospitality. From the moment you step into the cabin, the attention to detail is extraordinary: warm oshibori towels, a bow from each crew member, and a level of attentiveness that never feels intrusive. The Sky Suite III seat on the B787-9 is a fully enclosed suite with a closing privacy partition, converting to a flat 74-inch bed.
We rate JAL business class 9.3/10 — the service and dining elevate what is already an excellent hard product into something truly special.
The Sky Suite III seat
The Sky Suite III is configured in a 1-2-1 herringbone layout with direct aisle access for every seat. The seat features a 23-inch personal screen, universal AC power, USB charging, and a generous amount of personal storage. The bed is 74 inches with a mattress pad and duvet.
Pro tip: On the B787-9, request seats 2A or 2K for the best balance of privacy and proximity to the galley for meal service. The window seats throughout the cabin are the most private option.
The JAL Sakura Lounge at Narita (NRT)
The JAL Sakura Lounge at Narita Terminal 2 is a calm, understated space that reflects Japanese design sensibilities. The lounge features a sushi counter (a rarity in airport lounges), a sake bar, shower rooms, and a dedicated quiet zone. The food quality is a step above most airline lounges — the curry rice station is legendary among frequent flyers.
At JFK, JAL uses the American Airlines Flagship Lounge, which offers solid dining options and shower suites.
JAL business class pricing
Japan Airlines business class from New York (JFK) to Tokyo (NRT) starts from $2,390 return with BookMyBusinessClass consolidator fares. From Chicago (ORD), fares start from $2,290 return. The retail fare is typically $6,500-$8,000.
JAL also offers excellent connections from Tokyo to destinations across Asia, including Osaka, Seoul, Bangkok, and Taipei. Call +1 (866) 699-4488 for pricing on your preferred route.