Terms of Use

Last updated: 2026-04-16

1. Eligibility

You must be at least 18 years of age and possess the legal capacity to enter into binding contracts in your jurisdiction to use the Services. By using the Site, you represent and warrant that you meet these eligibility requirements. If you are using the Services on behalf of an entity (such as a corporation or travel management company), you represent that you have the authority to bind that entity to these Terms.

2. Nature of Our Services

2.1 Consolidator agency

BookMyBusinessClass.com operates as a specialist business class consolidator agency working with host consolidator networks. We hold negotiated fare agreements with airlines and global distribution systems (including but not limited to Sabre, Amadeus, and Travelport) that provide access to unpublished net fares below retail pricing. We act as an intermediary between you and the airline — we are not an airline, and we do not operate aircraft.

2.2 Agency relationship

When you purchase a ticket through us, the contract of carriage is between you and the operating airline. We act as your agent for the limited purpose of searching, quoting, and ticketing the fare. Once a ticket is issued, the airline assumes direct responsibility for the transportation service, including flight schedules, seat assignments, in-flight service, baggage handling, delays, and cancellations.

2.3 No guarantee of availability

Fares displayed on the Site or communicated in quotes are subject to availability at the time of booking. Airline inventory is dynamic and fares may change, sell out, or be withdrawn without notice. A quote is not a guaranteed fare until a ticket is issued and a booking confirmation is provided to you.

3. Quotes, Bookings, and Ticketing

3.1 Quote validity

All fare quotes provided by us are valid for 24 hours from the time of delivery unless otherwise specified in writing. Fare availability may change during this period due to airline inventory movements. We are not obligated to honor a quoted fare if the underlying airline inventory has changed before you confirm the booking.

3.2 Booking confirmation

A booking is confirmed when (a) you have communicated your acceptance of a quote, (b) we have collected full payment or a valid payment authorization, and (c) we have issued a ticket and provided you with a booking confirmation containing a valid e-ticket number and airline record locator. Until all three conditions are met, no booking exists.

3.3 Passenger information accuracy

You are solely responsible for providing accurate passenger names (exactly as they appear on the travel document to be used), dates of birth, contact details, frequent-flyer numbers, and any special requirements. Name corrections after ticketing are subject to airline policies and may incur fees or require ticket reissuance at the prevailing fare. We are not liable for denied boarding or other consequences arising from incorrect passenger information provided by you.

4. Pricing and Payment

4.1 Price composition

All prices quoted by us are denominated in United States Dollars (USD) and include the base fare, applicable taxes, airline-imposed surcharges (including fuel surcharges), and government-mandated fees. We do not add hidden service fees or booking charges — the price in your quote is the total amount you pay unless additional services (e.g., seat selection, special meals, extra baggage) are requested and agreed upon.

4.2 Payment methods

We accept payment by major credit cards (Visa, Mastercard, American Express, Discover), debit cards, and bank wire transfer for transactions exceeding $5,000 USD. Corporate purchase orders may be accepted for approved corporate accounts with established credit terms. All payments are processed by our PCI-DSS Level 1 compliant payment processor.

4.3 Currency and exchange

If you are paying from outside the United States, your card issuer may apply foreign currency conversion fees. These fees are between you and your financial institution and are not within our control.

5. Cancellations, Changes, and Refunds

5.1 24-hour free cancellation

In accordance with U.S. Department of Transportation regulations (14 CFR 259.5(b)(4)), all tickets purchased through us are eligible for free cancellation and full refund within 24 hours of the time of purchase, provided the booking was made at least seven (7) days prior to the scheduled departure.

5.2 Post-24-hour cancellations and changes

After the 24-hour free cancellation window, all changes and cancellations are subject to the fare rules of the specific ticket purchased, which vary by airline, fare class, and route. These rules are communicated to you in writing before you confirm your booking. Penalties may include change fees, fare-difference charges, or forfeiture of the ticket value for non-refundable fares. We will assist you in processing changes and cancellations with the airline but cannot override airline fare rules.

5.3 Airline-initiated changes and cancellations

If an airline cancels or materially changes your flight (e.g., schedule change exceeding 2 hours, routing change, aircraft downgrade affecting your cabin), we will notify you promptly and assist with rebooking or refund processing. Refund timelines are governed by the airline and applicable DOT regulations. We do not control airline refund processing times.

5.4 Refund processing

Approved refunds are processed back to the original form of payment. Credit card refunds typically appear within 7-10 business days. Bank wire refunds are processed within 14 business days. Airline credit vouchers, where applicable, are issued per the airline's policy.

6. Travel Documents and Entry Requirements

You are solely responsible for ensuring that you and all passengers on your booking possess valid passports, visas, transit permits, health certificates, vaccination records, and any other documentation required by the origin, transit, and destination countries. Entry requirements are determined by sovereign governments and may change without notice. We may provide general guidance on documentation requirements as a courtesy, but this does not constitute legal advice and we make no warranty as to its accuracy or completeness. We are not liable for denied boarding, deportation, fines, or other consequences arising from inadequate travel documentation.

7. Travel Insurance

We strongly recommend that you purchase comprehensive travel insurance covering trip cancellation, trip interruption, medical emergencies, evacuation, and baggage loss from a licensed insurance provider. We do not sell travel insurance directly and are not a licensed insurance broker. Any travel insurance recommendations we make are for informational purposes only and do not constitute an endorsement or guarantee of any insurance product.

8. Limitation of Liability

8.1 Monetary cap

Under no circumstances shall the cumulative liability of Elite Travel Technologies LLC — whether arising in contract, tort, strict liability, statute, or any other theory — exceed the lesser of (a) the service-fee component actually collected by us on the booking that gave rise to the claim, or (b) one thousand United States Dollars ($1,000). This cap applies regardless of the number of claims, the number of passengers on the booking, or the number of transactions between you and us.

8.2 Exclusions

In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of business opportunities, cost of substitute services, or personal injury, whether based in contract, tort (including negligence), strict liability, or any other legal theory, even if we have been advised of the possibility of such damages. This includes, without limitation, damages arising from:

• Airline schedule changes, flight cancellations, delays, diversions, or overbooking
• Airline bankruptcy, cessation of operations, or refusal to honor tickets
• Lost, delayed, or damaged baggage
• Denied boarding due to inadequate travel documents
• Acts of God, war, terrorism, civil unrest, pandemic, natural disaster, or government action
• Failures of third-party technology systems, including airline and GDS systems

8.3 Essential basis of the bargain

You acknowledge that the limitations in this section are an essential element of the agreement between you and us, and that our pricing reflects this allocation of risk. Without these limitations, we would not be able to provide the Services at the prices offered.

9. Indemnification

You agree to defend, indemnify, and hold harmless Elite Travel Technologies LLC, together with its members, managers, employees, contractors, and affiliated service providers, from every claim, demand, liability, damage, loss, and expense (including reasonable legal fees and costs of litigation) that arises from or relates to: (a) your access to or use of the Site or Services; (b) any breach by you of these Terms or any representation you make herein; (c) your failure to comply with applicable law, including but not limited to immigration, customs, and travel-document regulations; (d) inaccurate, incomplete, or misleading passenger information furnished by you; or (e) any dispute between you and an airline, hotel, or other travel supplier regarding services arranged through us.

10. Intellectual Property

10.1 Ownership

The Site and its entire contents — written copy, editorial guides, fare data, route information, photographs, graphic design, page layouts, source code, and the overall look and feel — are owned by Elite Travel Technologies LLCor used under license. This material is protected under United States and international intellectual-property statutes, including the Copyright Act (17 U.S.C.), the Lanham Act (15 U.S.C.), and applicable treaty obligations. The “BookMyBusinessClass” name, logo, taglines, and associated brand identifiers are proprietary marks of Elite Travel Technologies LLC. No right to use any of our marks is granted to you except as expressly set forth in these Terms.

10.2 Permitted use

We grant you a limited, personal, revocable, non-exclusive, non-sublicensable right to view and use the Site solely for your own travel research and booking purposes. This license does not permit you to: (a) copy, republish, or redistribute Site content through any medium; (b) employ automated harvesting tools, data-mining software, or systematic download programs to extract content or pricing data from the Site, except to the extent expressly allowed by our robots.txt directives; (c) embed, frame, or display any portion of the Site within another website or application; or (d) exploit the Site for any revenue-generating or competitive intelligence purpose without prior written authorization from us.

11. User Conduct

You agree not to use the Site or Services to:

• Submit false, misleading, or fraudulent booking or quote requests
• Engage in fare speculation, fare abuse, or booking manipulation
• Attempt to circumvent airline ticketing rules (e.g., hidden-city ticketing, throwaway ticketing, or back-to-back ticketing) unless explicitly discussed with our agents
• Interfere with or disrupt the Site, servers, or networks
• Transmit viruses, malware, or other harmful code
• Harvest or collect personal information of other users
• Impersonate any person or entity
• Use the Site in any manner that violates applicable laws or regulations

12. Disclaimers

THE SITE AND SERVICES ARE FURNISHED ON AN “AS IS” AND “AS AVAILABLE” FOOTING. TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM EVERY WARRANTY, WHETHER STATUTORY, EXPRESS, OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, SUITABILITY FOR A SPECIFIC USE, QUIET ENJOYMENT, AND NON-INFRINGEMENT. AIRLINE FARES, SCHEDULES, SEAT MAPS, AND AVAILABILITY DATA SHOWN ON THE SITE ORIGINATE FROM THIRD-PARTY RESERVATION SYSTEMS AND ARE SUBJECT TO CHANGE WITHOUT NOTICE; WE DO NOT WARRANT THEIR ACCURACY, CURRENCY, OR COMPLETENESS. WE MAKE NO REPRESENTATION THAT THE SITE WILL OPERATE WITHOUT INTERRUPTION, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR ITS SUPPORTING INFRASTRUCTURE IS FREE OF MALICIOUS CODE.

13. Dispute Resolution

13.1 Governing law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-law provisions.

13.2 Informal resolution

Before initiating any formal dispute resolution proceeding, you agree to first attempt to resolve any dispute informally by contacting us at legal@bookmybusinessclass.com with a written description of the dispute. We will attempt to resolve the dispute within 30 days. Most customer concerns are resolved during this informal process.

13.3 Binding arbitration

If informal resolution fails after the 30-day period described above, either party may initiate binding arbitration. The arbitration shall be administered by JAMS (formerly Judicial Arbitration and Mediation Services) under its Streamlined Arbitration Rules and Procedures, before a single neutral arbitrator. The proceeding shall take place in Kent County, Delaware, unless both parties agree in writing to an alternative location or a fully remote hearing. Each party shall bear its own costs; JAMS filing and arbitrator fees shall be allocated per JAMS's fee schedule. The arbitrator's award is final, binding, and enforceable in any court of competent jurisdiction.

13.4 Class action waiver

ALL DISPUTES MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY. YOU EXPRESSLY WAIVE THE RIGHT TO COMMENCE, PARTICIPATE IN, OR RECOVER THROUGH ANY CLASS, COLLECTIVE, CONSOLIDATED, OR MULTI-PARTY PROCEEDING, WHETHER IN COURT OR IN ARBITRATION. THIS WAIVER APPLIES TO CLAIMS OF EVERY KIND, INCLUDING THOSE SEEKING INJUNCTIVE OR DECLARATORY RELIEF. IF A COURT OR ARBITRATOR DETERMINES THAT THIS CLASS ACTION WAIVER IS VOID OR UNENFORCEABLE FOR ANY REASON, THE ARBITRATION AGREEMENT IN ITS ENTIRETY SHALL BE DEEMED NULL AND VOID, AND THE PARTIES SHALL LITIGATE THE DISPUTE IN A COURT OF COMPETENT JURISDICTION IN KENT COUNTY, DELAWARE.

13.5 Exceptions

Notwithstanding the above, either party may seek injunctive or equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights. Claims under the DOT refund rules (14 CFR Part 259) may be filed directly with the US Department of Transportation and are not subject to the arbitration requirement.

14. Electronic Communications

By using the Site or providing your email address, you consent to receive electronic communications from us, including booking confirmations, e-tickets, schedule change notifications, payment receipts, and, where you have opted in, marketing communications. You agree that all agreements, notices, disclosures, and other communications provided to you electronically satisfy any legal requirement that such communications be in writing. You may withdraw consent for marketing communications at any time via the unsubscribe link in any email.

15. Third-Party Links and Services

The Site may contain links to third-party websites, including airline websites, hotel booking platforms, travel insurance providers, and government resources. These links are provided for your convenience only. We do not control, endorse, or assume responsibility for the content, privacy practices, or terms of service of any third-party site. Your use of third-party sites is at your own risk and subject to the terms and conditions of those sites.

16. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, pandemic or epidemic, war, terrorism, civil unrest, government actions or sanctions, airline strikes or industrial action, system failures of third-party technology providers, internet outages, or disruptions to global distribution systems.

17. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Elite Travel Technologies LLC regarding the use of the Site and Services, and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.

19. Best Price Guarantee Program

Our Best Price Guarantee program allows you to claim a fare match plus a $100 travel voucher if you find an identical itinerary at a lower publicly-available price within 2 hours of your ticket purchase. Full program details, qualification rules, exclusions, and voucher terms are published on our Best Price Guarantee page, which is incorporated into these Terms by reference. Key conditions include: the competing fare must be for the exact same flights, fare basis, cabin class, and fare rules; must be publicly available (not restricted to loyalty members, corporate accounts, or error fares); and must be verifiable at the time of your claim. All claims are reviewed at our sole discretion. The $100 voucher is valid for 12 months, is non-transferable, has no cash value, and may not be combined with other promotions. We reserve the right to modify, suspend, or discontinue the program at any time; changes do not affect previously approved claims.

20. Changes to These Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email to users with active bookings and by posting a prominent notice on the Site at least 30 days before they take effect. The “Last updated” date at the top of this page reflects the most recent revision. Your continued use of the Site or Services after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Site and Services.

21. Contact Us