airline reviews
Asiana Airlines Business Smartium Class Review 2026
Last updated
Asiana Business Smartium on the A350 before the Korean Air merger integration. Our airline specialists have booked thousands of ANA business class tickets through our consolidator contracts — this review draws on first-hand experience across ANA's long-haul fleet, including the Boeing 777-300ER and Boeing 787-9.
ANA business class seat and cabin
ANA Business Staggered features TWO products: "The Room" — suite with closing door, up to 38in wide (10 of 13 777-300ERs); "Business Staggered" — no door, privacy screen only (787s, A380, remaining 777-300ERs). Seat width comes in at Up to 38 inches ("The Room"); ~21-23 inches (Business Staggered), with a fully-extended bed length of ~75-78 inches, fully flat on both products — enough for passengers up to roughly 6'3" (190cm) to sleep flat without adjustments.
The cabin layout on ANA's long-haul widebody aircraft typically offers direct aisle access for every business class passenger. This matters most on overnight flights where you don't want to disturb a seatmate for a bathroom break, and on long daytime flights where you'll be moving around during meal service and stretching breaks.
Across the 5 aircraft types in ANA's long-haul fleet, the business class product varies slightly — newer aircraft feature the latest seat hardware while older aircraft may still run previous-generation products. When you request a specific flight from us, we'll tell you exactly which cabin you're booking.
Food, drink, and in-flight service
Dining on ANA business class: Japanese and Western multi-course dining, premium sake selection. This sets the tone for what's one of the longest time windows in any cabin experience — meal service can span 90-120 minutes on long-haul flights and is a major driver of satisfaction scores.
In-flight entertainment is delivered via Seatback 4K touchscreen IFE. Most passengers find the IFE library size less important than screen quality and noise-cancelling headphone quality — both of which ANA invests in.
Cabin crew on ANA long-haul business class typically maintain a ratio of roughly 1 attendant per 8-10 premium passengers, which is standard for flagship carriers. Service style varies by airline culture — some carriers emphasize warmth, others precision, others unobtrusive efficiency. Ask specifically for "The Room" if seat privacy matters to you — it's only on 10 of 13 777-300ERs, and confirming the aircraft type before booking is worth the effort. Business Staggered is still a competitive standard lie-flat product. Food genuinely rivals first class on other airlines, and the Haneda teppanyaki lounge is a real standout. Star Alliance benefits add value.
Lounges and ground experience
At the home hub, ANA business class passengers access ana lounge (nrt/hnd) with teppanyaki dining. Home hub lounges are almost always the best experience in the network — they're where the carrier invests most in ground product.
When transiting other airports, Star Alliance partner lounges worldwide. Lounge access at non-hub airports is generally adequate rather than exceptional — if lounges are a key part of your travel experience, try to route through the home hub where possible.
On the ground, ANA business class includes priority check-in counters, fast-track security lanes where available, priority boarding, and priority baggage handling on arrival. Factor in approximately 30 minutes less time needed at the airport compared to economy passengers.
Pricing and how to book
Published retail ANA business class fares on long-haul routes typically run $4,500-$8,000 round-trip depending on route and season. Through our consolidator contracts, the same tickets are available from $2,350 — savings of 62% versus published retail.
These are standard ANA tickets booked directly with the airline under your name. You earn full ANA Mileage Club miles and tier credit per the normal business class fare rules (typically 100-125% of distance flown). Cancellation rules follow standard airline policy, with free cancellation within 24 hours of booking per the US DOT rule.
To get a specific quote: submit our 60-second quote form or call us directly. A real airline specialist will search ANA availability for your dates, compare against alternative carriers on the same route, and send you a custom quote — usually within 15 minutes during the day and within a couple of hours overnight. Our desk is staffed 24/7.
Our verdict
Ask specifically for "The Room" if seat privacy matters to you — it's only on 10 of 13 777-300ERs, and confirming the aircraft type before booking is worth the effort. Business Staggered is still a competitive standard lie-flat product. Food genuinely rivals first class on other airlines, and the Haneda teppanyaki lounge is a real standout. Star Alliance benefits add value.
For travelers already aligned with Star Alliance, ANA is a natural choice on routes they serve. For travelers without loyalty commitments, the decision comes down to price, schedule, and specific cabin hardware — all of which we'll break down when you request a quote for a particular itinerary.